The Oppo Find X9 Ultra landed with high expectations around its camera prowess, but early users are running into a strange problem: white objects sometimes turn pink or magenta in videos. This isn’t a minor quirk — it’s a glaring color shift that undermines the phone’s core selling point.
- White objects shifting to pink on video, especially with main and ultra-wide cameras
- Issue worsens or appears when switching zoom levels, less visible on telephoto lens
- Oppo confirms it’s a software bug, promising a fix via OTA update this month
- Problem hits amid heavy marketing around Hasselblad color tuning and pro imaging
Flagship Camera, Questionable Color Handling
Oppo pushed the Find X9 Ultra as a camera flagship, leaning on Hasselblad’s color tuning to lure enthusiasts. On paper, this sounds great — but real-world footage tells a different story. Users spotted white clouds, walls, and clothing suddenly bleeding into pink hues during video recording. The odd part: the live preview looks normal, but once you zoom in or switch lenses, the tint creeps in.
Reports suggest the problem mainly hits the main and ultra-wide cameras. The telephoto lens fares better, which hints at a software miscalculation in image processing rather than hardware failure. Restarting the phone doesn’t help, pushing the blame squarely on Oppo’s image pipeline.
Zooming In on the Problem: Software, Not Hardware
This bug surfaced on Chinese social media during the May Day holiday, spreading fast among early adopters. Oppo’s support team confirmed the issue and claims they have identified the root cause. An OTA update is expected soon, but don’t hold your breath for a magic fix. Software patches often introduce new quirks or only partially solve problems, especially when computational photography is involved.
It’s a tough spot for Oppo, considering how much they hyped the camera system. The Find X9 Ultra’s marketing leaned heavily on Hasselblad’s color science — which now feels like a shaky foundation. Users depend on accurate color reproduction for video and photos, and a bug this visible undermines confidence.
Customer Response: Quick, But Limited
To Oppo’s credit, they acknowledged the problem early and communicated with affected users. That’s better than burying issues or staying silent. Still, there’s no official public statement laying out the timeline or scope of the fix. This leaves many wondering if the update will address all scenarios or just the most obvious cases.
Camera software bugs are common in new flagships, especially those pushing aggressive computational tricks. Still, the Find X9 Ultra’s early slip raises questions about Oppo’s quality control and the trade-offs of rushing new camera tech.
GizmoIndo’s Take
This camera bug on the Find X9 Ultra is a reminder that flashy specs and brand partnerships don’t guarantee a flawless experience. Oppo’s rush to market and heavy reliance on software tuning backfired here. The fix is coming, but users who prioritize video color accuracy should be cautious until the patch proves solid.
For the industry, this isn’t just about one phone. It’s a sign that computational photography remains a double-edged sword. The complexity it brings can produce stunning results — or unexpected disasters. Buyers chasing the latest camera features need to balance hype against real-world reliability.
(Via)
